changing the culture



training topics



  • Training Topics -Turn “Social Distancing” into Social Engagement-CMS Requirements of Participation – Getting ready for Phase 3
  • Trauma-informed Care
  • Tired of the same old list? Proactive Fall Reduction Strategies that make sense and take burden off the nursing team
  • State Operations Manual Review
  • -Alarms: The New Deficient Practice Replacing Alarms & Reducing Falls with Better Practices
  • Set Your Community Apart: Fake Life or Real Life – which do you promote?
  • Real Animals – How to make it work
  • Does Instituti Ageism?
  • Getting Residents Outdoors – the many simple ways
  • Highest Practicable Level of Wellbeing – required, yet neither care planned nor cited
  • The Eden Alternative Domains of Well-BeingSM - now part of CMS Requirements
  • Real Babies and Children – How to find them, welcome them, and make it work
  • Recognizing the Wisdom of Elders: Residents as Decision Makers, Community Meetings
  • Moving from Sleep Deprivation to Sleep Promotion
  • Moving the Focus from Medical Care to Living Life
  • Person Centered Care Rises to the level of Regulation: New CMS Requirements (OR New CMS Requirements – Culture Change Links and Leverages)
  • Know the New CMS Survey Process -Be Your Own Surveyor: Implement a Proactive QAPI Culture
  • The New CMS Dementia Care Focused Survey – Create a Proactive, Preventive Culture
  • The New CMS Tag 679 Activities, New Survey Critical Element Pathway and the 195 references to Activities in all of the New Regulations
  • How (name of discipline) Professionals Will Save the World of LTC
  • Moving from “Activity Programming” to Engaging Residents with Real Life
  • Validation® - learn what do rather than lie and redirect
  • A Youth Day Camp and its effect on Compliance and Quality of Life
  • Changing Institutional Culture with Little Money and Worry about Regulations (OR Culture Change is still the answer - Save Money, Make Money and Better Compliance)
  • Moving toward Mobility and Getting Residents Out of Wheelchairs
  • Resident Choice is not a Choice anymore - CMS Requirements to Honor Choice
  • Using the New Dining Practice Standards to meet CMS Dining Regulations The New Negative Outcome from Not Honoring Choice – Surplus Safety
  • What Kind of Culture Does Your Language Create?
  • Artifacts of Culture Change – an internal, aspirational, implementation tool
  • Building Relationships and Staff Retention – How They Go Together -
  • Oodles of Ideas on Overcoming Resistance to Change
  • SOFTEN the Move-in as moving into LTC is one of the hardest things one will ever do
  • The CMS Psychosocial Severity Outcome Guide - How surveyors use it and you can too
  • Watch out for institutional creep keep the LIVING in Assisted Living (and in all settings)
  • A Meaningful Day
  • Quality of Life: Delineating between Deficient Practice, Common Practice and Culture Change Practice
  • Person-Centered Care Planning, Meet and Go Beyond the New CMS Regulations -Blending Activities and Social Services into a Quality of Life Team
  • Be a Leader for Quality of LIFE -Nurses’ Contribution to Quality of Life
  • Good Care should be a Given -Come on Long Term Care! Be the Best, Smash the Box, Be ready for the Baby Boomers
  • Reducing Antipsychotic Medications by Honoring the Person and their Preferences
  • Best Dementia Care Practices
  • Using the Regulator Role & Regulations to Promote Highest Practicable Quality of Life
  • A Pep Rally for the Future of Aging in (states’ name)
  • Regrouping, Rejuvenating, and Renewing a Culture Change Commitment
  • Public Speaking – Your Greatest Fear? Your Greatest Wish? Or both?




Training topics





the new age of consulting


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Carmen Bowman, MHS, BSW Regulator turned Educator Culture Change Coach and Mentor





If you’ve never heard Carmen speak, there is a YouTube clip of her speaking to the Ohio Person-Centered Care Coalition about highest practicable level of well-being required at Comprehensive Care Plan: http://www.youtube.com/watch?v=dXiYOLQ7XoI and on the Surplus Safety panel at the Eden Alternative International conference with Dr. Bill Thomas at: http://www.youtube.com/watch?v=pXWwO-7s5jw