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Westward Heights took part in a one-year culture change project (4/22-3/23). Using the Artifacts of Culture Change 2.0, they implemented the following culture change practices:

1) honoring sleep / natural awakening.  2) open dining.  3) personalized medication pass times, 4) preferences for a good night’s sleep.

Amazing outcomess for the people who work there: IMPROVED STAFF RETENTION, DECREASED USE OF OVERTIME, MORE ORGANIZED, NO MORE NEED FOR BONUSES.

Amazing outcomes for the people who live there:

Well rested led to skin, wounds, falls, mood ALL IMPROVED. They can eat when they want to.

SINCE THE VIDEO:

ZERO WEIGHT LOSS IN 7 YEARS, SUPPLEMENT COST REDUCED FROM $1000.00 TO $250.00/MONTH, AND NO JOB OPENINGS!


CNAs are stressed!